The business problem
Turnover measured in weeks because of coordination, not work
A vacated unit waits for an inspection appointment, then for quotes, then for a contractor who needs someone to let them in, then for a final check. The physical work takes days; the coordination takes weeks. Meanwhile keys accumulate with people who no longer need them.
The IntelliGrid approach
Digital access and structured turnover
Digital access removes the need to be present to admit anyone: inspectors, contractors and new tenants receive time-bound permissions. Inspections are structured with photographic evidence, and remedial work is raised and tracked from the inspection itself.
AI use cases
Recurring unit issues
Units generating repeated requests identified for deeper remedial work.
Turnover bottlenecks
Where time is actually lost between vacancy and re-let.
Consumption anomalies
Vacant units showing consumption that indicates a fault.
Sustainability opportunities
Vacant unit consumption
Energy and water use in empty units eliminated.
Efficient remediation
Replacement decisions favouring efficient fittings at turnover.
Portfolio benchmarking
Consumption compared across comparable units.
Challenges
What makes this environment demanding
Digital access
Entry for tenants, contractors and inspectors without physical keys.
Tenant requests
In-tenancy maintenance handled promptly and recorded.
Inspection
Move-in and move-out condition documented objectively.
Handover
Condition, meter readings and access transferred cleanly.
Maintenance
Remedial and preventive work across a distributed portfolio.
Contractor access
External trades admitted without a staff attendance.
Unit turnover
Time from vacancy to re-let readiness.
Portfolio visibility
Status across many units in many buildings.
Workflow
Unit turnover
STEP 1
Vacate
Tenancy ends; access revoked automatically.
STEP 2
Inspect
Structured inspection with photographic evidence.
STEP 3
Remediate
Work orders raised from findings and assigned.
STEP 4
Verify
Completion checked against the inspection record.
STEP 5
Re-let
New tenant issued digital access from the tenancy start.
Rental portfolio KPIs
Metrics reported by the platform. Values depend on your operation.
Turnover time
Vacancy to re-let readiness
In-tenancy response
Time to attend tenant requests
Remedial completion
Work closed against inspection findings
Vacant unit consumption
Energy and water in empty units
Business benefits
Connects with
Shorten turnover, not standards
We will look at your turnover process and where access coordination is costing time.