IntelliGrid iFM | AI & IoT Facilities Management
IntelliGrid — AI and IoT Facilities Management
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AI + IoT Facilities Intelligence

IntelliGrid iFM

AI and IoT Facilities Management

Smarter buildings with Predictive operation and Sustainable outcomes.

One intelligent facilities-management platform connecting buildings, assets, people, IoT devices, service providers and sustainability data — powered by AI-driven predictive operations.

app.intelligrid.asia/dashboard
IntelliGrid iFM dashboard showing work orders, asset status, IoT devices and predictive risk alerts

AI Confidence

94%

Live IoT Devices

98.5%

Energy Usage

↓ 8.5%

One Platform. Complete Facility Intelligence.

Integrated FM

Hard + Soft + Security

AI Predictive Operations

Detect risks before failure

Real-Time IoT

Connected asset monitoring

24/7 Command Centre

One service operation

ESG & Sustainability

Measure and optimise performance

The shift

From Reactive FM to Predictive Facility Intelligence

Traditional FM

Fault → Complaint → Call Centre → Technician → Repair

IntelliGrid

IoT Data → AI Detection → Risk Prediction → Automated Work Order → Smart Dispatch → Resolution → Performance Learning

Platform

One Platform for the Entire Facility Lifecycle

Operations

Work orders, technician assignment, rosters, SLA and service delivery.

Explore →

Assets

Lifecycle, PPM, documents, depreciation and replacement planning.

Explore →

AI Intelligence

Predictive maintenance, anomaly detection and decision support.

Explore →

IoT

Real-time building, equipment and environmental data.

Explore →

People & Services

Occupants, technicians, contractors, security and contact centre.

Explore →

Sustainability

Energy, carbon, water, waste and ESG performance.

Explore →
Explore the IntelliGrid Platform →

Dashboard & analytics

Everything You Need to Operate a Building — Live

See Dashboard & Analytics →
35 Open Work Orders 1,248 Assets in Service 12 / 18 Active Technicians 92% Facility Health Score 98.5% Live IoT Devices
IntelliGrid dashboard with work order trend, asset status, system status, recent activity, upcoming tasks, predictive risk alerts and sustainability performance
Work Order Trend Asset Status System Status Recent Activity Upcoming Tasks Predictive Risk Alerts Sustainability Performance

Interface shown with illustrative demo data.

Facility operations — live

See What Is Happening Across Your Facilities Right Now

IntelliGrid normalises BMS, CCMS and IoT signals into one operations layer, so faults, alarms and asset conditions arrive in a single prioritised view.

CCMS / BMS integration Real-time faults Alerts System status Asset matching IoT telemetry Alarm classification Work-order conversion Technician assignment Incident handling
CCMS → IntelliGrid → Work Order → Technician
Explore Live Operations →
Facility live operations dashboard with alarms, system status and asset telemetry

Predictive operations

Detect Problems Before They Become Failures

Failure Prediction

Machine-learning models identify equipment degradation.

Anomaly Detection

Detect abnormal temperature, pressure, vibration, energy and behaviour.

Risk Prioritisation

Automatically rank facility risks according to severity and operational impact.

Predictive Work Orders

Generate maintenance action before service interruption occurs.

AI Confidence

94%

High Risks

3

Equipment Monitored

1,248

Downtime Avoided

21 hrs

Predictive intelligence dashboard with risk scores and failure forecasts

Figures shown are illustrative demo data, not verified client results.

Explore AI Predictive Intelligence →

Work order management

Every Request. Every Action. Fully Traceable.

STEP 1

Request

STEP 2

Approval

STEP 3

Dispatch

STEP 4

Execution

STEP 5

Acceptance

STEP 6

Closure

SLA clocks Approval rules Automated escalation Technician dispatch Evidence upload Customer acceptance Audit trail
Explore Work Order Management →
Work order management screen with SLA status and assignment

AI facilities management

AI Built Into Daily Facility Operations

AI runs inside the same workflows your teams already use — not as a separate tool.

AI Predictive Maintenance

Identify potential failures before breakdown.

AI Facility Copilot

Ask questions about assets, operations, work orders and building performance.

AI Anomaly Detection

Automatically surface abnormal trends.

AI Optimisation

Recommend actions for energy, workforce and asset utilisation.

AI Service Automation

Convert occupant requests into structured service actions automatically.

AI Facility Copilot

Which chillers are trending toward failure this month?

Two assets show degradation. Chiller Plant CH-01 has a rising temperature trend (+12% vs baseline, Level 5) and Fire Pump FP-02 shows abnormal vibration in Basement B1.

Create work order View asset history Schedule inspection

Service channels

Turn WhatsApp Into a Facility Service Channel

Occupants report issues the way they already communicate. AI interprets the request, identifies the location and asset, and opens a tracked work order.

WhatsApp→ AI understands request→ Location + asset identified
Ticket created→ SLA assigned→ Technician dispatched→ Tenant receives updates
Natural language Photo attachment Voice message Multilingual Work order status Notifications Escalation
See Contact Centre Solution →
IG IntelliGrid Serviceonline

Aircon in Level 8 Meeting Room is not cooling.

09:14

Thank you. I have identified AHU-08 serving Level 8 Meeting Room 2.

09:14

WORK ORDER CREATED

WO-2026-1052

Asset: AHU-08 · Level 8
Priority: Medium · SLA: 4 hrs
Assigned: Alex Chu

Technician en route — ETA 32 minutes. You will receive an update on completion.

09:15

Integrated FM services

Software + Operations + Service Delivery

Hard Services

  • ACMV
  • M&E
  • Lift
  • Fire Protection
  • Plumbing
  • Building Works
  • Utilities
  • Preventive Maintenance

Soft Services

  • Cleaning
  • Catering
  • Landscaping
  • Waste
  • Pest Control
  • Concierge
  • Reception

Security & Safety

  • Guarding
  • Virtual Patrol
  • CCTV
  • AI Video Analytics
  • Access Control
  • Incident Response
  • Emergency Management

One Platform. One Service Model. One Point of Accountability.

24/7 command centre

One Command Centre for Every Service Channel

Phone WhatsApp Mobile App Email Web Portal

↓

IntelliGrid Service Queue

AI Classification→ SLA→ Dispatch→ Resolution
Contact centre queue with call, WhatsApp and portal requests
24/7 hotline Multilingual support Emergency handling Automated dispatch Escalation Tenant communication Service analytics

Technician mobility

Give Every Technician a Digital Workspace

Jobs, asset history, checklists and evidence in one mobile workflow — with offline support for plant rooms and basements.

Job notification Job acceptance QR asset scan Asset history Checklists Digital forms Photo evidence Parts usage Signature Report submission GPS / location Offline support
Explore Technician App →
9:41IntelliGrid
Work Order In Progress

WO-10428

AHU-04

Riverside HQ · Level 5

High
Checklist Progress 4/6
Inspect unit condition Check filters Verify temperature and airflow Test controls Confirm operation
Add Photo Use Part
Complete Job

Smart building & IoT

Connect Every Critical Building System

Chiller ACMV Electrical Fire Lift Pumps
IntelliGrid

IntelliGrid

Water PQM Security Smart Locks Environmental Sensors Energy Meters
Collect→ Normalise→ Analyse→ Predict→ Act

Sustainability & ESG

Operational Efficiency Meets Sustainability

The same operational data that drives maintenance also drives energy, carbon and water performance — reported against your ESG baseline.

Energy Usage

↓ 8.5%

Water Usage

↓ 12.3%

CO₂ Emissions

↓ 10.1%

Waste Recycled

78%

Example demo figures from a reference portfolio, not a live deployment.

Energy optimisation Carbon baseline Water management Waste performance ESG reporting Certification support Portfolio benchmarking
Explore Sustainability & ESG →
Sustainability dashboard with energy, carbon and water performance

Security & governance

Built for Enterprise Operations

Every action within IntelliGrid is recorded for operational accountability and compliance.

Role-Based Access

Users & Permissions

Contractor Access

Secure Links

Session Management

Policy Controls

Tamper-Evident Audit Trail

API Security

Integration architecture

Designed to Work With Your Existing Building Ecosystem

Layer 1 — Building Systems

BMS CCMS SCADA CCTV Smart Locks IoT Sensors

↓

Layer 2

IoT Gateway

↓

Layer 3

IntelliGrid Integration Layer

↓

Layer 4

APIs + Webhooks

↓

Layer 5 — Enterprise Systems

ERP CRM HR BI WhatsApp Third-Party Systems
View Integrations API Documentation

Solutions

Built for Different Facility Environments

Commercial office building

Commercial Buildings

Multi-tenant offices with shared services and tenant SLAs.

Use case: tenant request handling with SLA reporting

View solution →
Hospital building

Hospitals & Healthcare

Critical systems that cannot fail, with audit-ready records.

Use case: medical gas and ACMV uptime assurance

View solution →
Data centre

Data Centres

Cooling, power and redundancy monitored continuously.

Use case: thermal anomaly detection on CRAC units

View solution →
Shopping mall and mixed-use development

Shopping Malls

High-footfall operations with retail tenant obligations.

Use case: lift and escalator availability tracking

View solution →
Residential community

Residential Communities

Resident requests, common areas and smart access.

Use case: WhatsApp intake for resident service requests

View solution →
Industrial facility with sustainability focus

Industrial Facilities

Plant, utilities and production support under one register.

Use case: utility consumption benchmarking per line

View solution →
Also available: Hotels Government Education & Campuses Elderly Care Smart Rental Multi-Site
Explore All Industries →

Why IntelliGrid iFM?

Predict

Identify problems before failure.

Operate

Connect teams, assets and service workflows.

Optimise

Improve resource, asset and energy performance.

Sustain

Deliver measurable ESG outcomes.

From Reactive Facilities Management to Predictive Facility Intelligence.

Business outcomes

Turn Facility Data Into Measurable Outcomes

Illustrative performance targets — not verified customer results.

↓ 25%

Unplanned Downtime

Illustrative target

↑ 15%

SLA Compliance

Illustrative target

↓ 10%

Energy Consumption

Illustrative target

↑ 20%

Technician Productivity

Illustrative target

Ready to Make Your Facilities Smarter?

Discover how IntelliGrid combines AI, IoT and integrated facility management to improve reliability, service quality and sustainability.

Request a Demo Talk to IntelliGrid Download Product Brochure →